ORGANISATIONAL POLICIES
Mission Statement • Privacy • Cancellation • Refunds • Complaints • Rates
Alexander Technique Associates exists to help people develop and fully realise their potential in both personal and professional spheres of life.
Alexander Technique Associates respects the privacy of your personal information. Where permission is given, we will contact you occasionally regarding events and publications. We may sometimes include information from other organisations, but will not make your personal information available to any organisation or individual without your express permission.
As professional teachers, we uphold the confidentiality of lessons. Occasionally we may have a need to consult other professionals regarding your lessons. Unless required by law, or with your permission we undertake not to disclose private information in any way that could identify you.
Lessons cancelled with less than 24 hours notice, or not attended will incur the full fee.
Where a term booking is cancelled mid-way, lessons attended will be charged at the “per lesson” rate, and the remainder refunded.
Please contact us to raise any issue of importance to you. You can also contact Greg Holdaway in person by phone on Aust 02 4757 3999 or 0408 257 174. We undertake in good faith to attempt to resolve any difficulty you may have with our service. Failing this you have recourse to the Complaints Committee of the Australian Society of Teachers of the Alexander Technique (AUSTAT Inc.) or of Alexander Technique International (ATI).